Ensuring EV Charger Uptime and Reliability. Now that's NovaBOT Cool!  

Non-functioning EV charging stations plague EV charging infrastructure. When we entered the market over a decade ago, we wanted to be part of the solution, not the problem. We know time and resources are valuable, so we designed NovaBOT to be your level 1 maintenance team. In fact, NovaBOT solves roughly 67% of all support tickets and approximately 95% of all the tickets it creates on its own.

When NovaBOT identifies the need for human intervention, it automatically creates high-priority service tickets to begin the EV charging station support process. This drastically reduces the human resources required to keep your charging network in top condition, ensuring maximum uptime for all EV chargers, maximum road time for your EV fleet, and maximum revenue for commercial charging stations.

In most cases, potential issues with EV charging station functionality are detected and corrected before any drivers experience issues.  For our customers, for EV drivers, this means a seamless charging experience, driving brand value and loyalty for the charging station owner.