Utilities and NovaCHARGE

Robust, Redundant, Resilient = Utility-Grade EV Charging

With thousands of EV charging stations in service under custom-branded labels, no one knows utilities better than we do!

For over 15 years, NovaCHARGE has been providing leading utilities with secure, robust, scalable, and flexible solutions that enable demand response to be easily integrated into existing ADR and billing systems.

Our solutions support power management and demand response as well as offering complete flexibility of business models. Complementing our best-in-class hardware is our next-generation charging platform management system, ChargeUP®. ChargeUP addresses the unique needs of utilities and enables emerging business models like CaaS (Charging as a Service). It is supported 24/7/365 through our cloud-based customer service AI solution, NovaBOT, allowing industry-leading response to charger issues and driver support. Our leading-edge solution is self-healing and proactive for maximum uptime and reliability.

NovaCHARGE offers industry-leading AI driven NovaBOT

Artificial Intelligence Drives Charger Reliability. NovaBOT Resolves Tier 1 Issues to Avoid Truck Rolls.

Benefits

Never Sleeps: Runs 7 x 24 x 365

Scalable to Millions of Charger

Automatically Handles Operational Issues

Hands Off to Human Agents When Needed

Leverages Enhanced Notifications in ChargeUP

Current Utility Programs to Explore

Duke Energy Park & Plug

Duke Energy has been expanding cleaner energy and the future of electric vehicles (EVs). It’s part of the company’s goal to provide smarter, cleaner energy alternatives for their customers. This large EV network promotes cleaner energy and improves access to EV charging for everyone. Park & Plug chargers also collect data on EV charging behaviors and analyze the effects EVs have on the grid. This insight will help determine the best way to further expand EV charging.

NovaCHARGE proudly supplies the equipment, installs the charging stations, and provides network services for the Duke Energy Park & Plug program.

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Pepco Delmarva

Frequently Asked Questions

How does installation work?

Use your preferred local installation vendor or NovaCHARGE^® will bring in vetted professionals to ensure that your site can be optimized for EV charging. Installation decisions are based on factors such as the capacity of the electrical service as well as the practical layout of the property.

Will I have to do construction?

That depends on the solutions you choose and existing infrastructure. Preparing for an increase in EV drivers by making additional parking spaces EV-ready with conduit and electrical wiring connected to a power source. Installing multiple units at once can lead to a lower per-unit cost.

How to Improve ROI (return on investment)?

Create revenue with different payment models including per hour, session, or kWh, and for idling. The NovaCHARGE ChargeUP^® nextgen management system lets you control and adjust billing so that you can scale and adapt to changing usage and demands. Also, our dynamic power optimization software enables 3x more chargers to be installed without upgrading electrical capacity.

Are incentives available?

Yes. While this varies by area and use, we’ll help you find and take advantage of local, regional and federal incentives.

Commercial EV Chargers and NextGen Administration

We’ll provide the right EV charging solution for your facility.

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